Training evaluation and follow-up: FPC advices clients on evaluation and follow-up methods after training; provides follow-up service to selected clients to support workshop participants use skills learned on the job. This helps to reduce clients’ burden in training follow-up.
Reliable training programs and stable delivery standards are key to customer satisfaction. FPC’s reputation is due to:
1. World-class courses—FPC searches for and work with our principals all over the world introduce proven training programs. This ensures that FPC stays at the leading edge in respective areas of training.
2. Professional trainers— All courses are led by full-time facilitators trained intensively and certified by original course developers. Each course has its research team consisting of several facilitators to continuously improve course contents and delivery methods.
3. Behavioral training— FPC adapts leading training philosophy and practices. Training provided by FPC does not focus on providing knowledge and big concepts. We focus on training skills for participants to learn and apply effective behavior.
4. Unique techniques—FPC possesses advanced facilitating techniques and applies them in its training sessions. The function of a trainer is not to teach but to help participants develop skills to think and act. FPC’s facilitating techniques enable participants practice and think more, keeping telling and teaching to the minimum.
We firmly believe that learning, instead of teaching, is the only possible way to make training effective. We believe that learning does not happen through the trainer’s mouth but in the learner’s mind. FPC’s training excels in its genuine understanding in business needs of its clients and the key elements of adult learning. FPC trainers thoroughly understand and capture essence of training and take their role in facilitating learning by inspiring thinking, motivating try out of skills and encouraging self discovery of learners.